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Hello,write us an email at info@sixtol.com and we will send you a battery for free. We apologize for the inconvenience :-)

— Team Sixtol, 04. 09. 2025

Hello, yes, the bottom part consists of solid panels. We will add that to the description. Thank you for pointing it out.

— Team Sixtol, 13. 04. 2026

Hello, delivery to the warehouse will take place in the first half of April. We apologize for the inconvenience.

— Team Sixtol, 16. 03. 2026

Hello, yes, that is possible. We can send it to you from our service center. Please write to us at info@sixtol.com and we will take care of it.

— Team Sixtol, 05. 12. 2025

Hello, unfortunately the separate seal is currently not available.

— Team Sixtol, 21. 05. 2026

Hello Madame PÉRIER,Thank you for your message. Here is the link to the document to download: https://www.sixtol.fr/casque-de-soudage-auto-obscurcissant-welding-mask-2-rouge.html#tab-documentsTo help you quickly, here is a summary of the controls inside the helmet:• Knob “Delay”: adjusts the time to return to the clear state after welding.• Knob “Sensitivity”: adjusts the filter sensitivity…

— Team Sixtol, 24. 01. 2026

Hello, thank you for your inquiry. The products are in stock in sufficient quantities. We ship within 24 hours and delivery usually takes 2–3 days.

— Team Sixtol, 15. 05. 2026

Hello, unfortunately not. We only offer two colors in the 27 cm length.

— Team Sixtol, 20. 04. 2026

Hello, please send us your address to info@sixtol.com and cc this email. We will send you a new filter. We apologize for the inconvenience.

— Team Sixtol, 20. 04. 2026

Hello, the dimensions of the jack pad are 3.5x4.5cm.

— Team Sixtol, 24. 11. 2025